Privacy policy
Here at College Casuals, we work diligently to safeguard our customers' privacy. It is one of our top priorities.
WHO DOES OUR PRIVACY POLICY APPLY TO?
It applies to anyone who makes a transaction on collegecasuals.com. If you have any specific questions or queries, feel free to reach out to us on our email or our customer support #.
Support Email - support@collegecasuals.com
Support Phone and WhatsApp # - +919045330069
HOW/WHEN DO WE PROCESS YOUR PERSONAL DATA?
- Any time you reach out to us on our social media pages - Facebook, Instagram, Facebook Messenger, etc.
- We may potentially use your personal data to improve the quality of our website and show you customized offers tailored to you.
Your personal data is required in order for College Casuals to process a purchase and for you to be able to shop with us or any of our subsidiaries. This is also very important because obviously we want to make sure that we deliver the product(s) that you have purchased.
Not providing this data means you cannot shop at College Casuals.
Your personal data is processed any time you make any kind of contact with us. This includes, but is not limited to communicating with our support team, filling out contact forms on our website, chatting with one of our representatives, captcha verification, commenting, liking or sharing any of our content from our Facebook page(s), sharing Instagram posts.
WHAT DO WE MEAN SPECIFICALLY, WHEN WE SAY "PERSONAL DATA?"
- Name
- Phone number
- Email address
- Physical address
- IP address (only used for captcha verification)
- Information from your social media account(s) if/when you reach out to our social media account(s).
- Any other additional information you voluntarily provide us
We will never keep your data for longer than necessary. In fact, we regularly erase all our customers' data.
If you chat with us through our live chat support, your data will be erased as soon as the chat window is closed.
If you communicate with us via our contact form, our by contacting our support email, we will erase your data 6 months after our last communication.
Now, if you comment, share or like any of our content on our social media pages, your information will remain until you remove the comments, shares or likes yourself.
We monitor our social media content daily, so if there's anything obscene or offensive in relation to our customers, we will remove that immediately. Examples are abusive comments, false statements, personal attacks on individuals.
We use your personal data to analyze our website metrics and provide you with a more enjoyable experience by showing you promotions, and products that you might be interested in (based on the data you've provided). It is also used to optimize our website's functionality so that we can minimize loading times for every page.
We have data encryption on every single page of our website. What this means in simple terms is that we have taken measures to ensure that when you do visit our website, although we can see your IP, we cannot track you or who you are.
This data is provided to us through your device and our partners at Google, Facebook and Instagram.
If you have visited other websites for shopping, most of the data you provide us, Google already has on you. What we receive is your encrypted IP address (so we're unable to track you), your geographical location (generally speaking, we have no specifics on your actual location), your device information, and analytics on how many times you've visited our website, which pages you've been to, and which links you've clicked.
Once you've made a purchase at College Casuals, we will use your data to complete the transaction. This includes:
- Receiving your order and assigning an order # to it
- Receiving secure payment
- Sending a confirmation email with all pertinent information in regards to your order
- Delivery of your order
Your data and processing of it is necessary to complete all these steps. If you don't provide your personal data or don't want us to process it, you cannot make a purchase at College Casuals.
Occasionally, we will also use your personal data for surveys. The sole intention of this is to listen to our customers' needs and provide them with a better experience with College Casuals.
The following data is used when a customer fills out a survey that we have sent them:
- Customer's name
- Customer's email address
- Customer's purchase history
- Any promotions that the customer has previously utilized
- Additional information that's provided in the survey
Third Party Privacy Policies
collegecasuals.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
0Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.